Reference

Your Rights and Our Legal Commitments

jeetexch360 operates under a defined set of legal terms that govern every account, transaction and interaction on this platform.

Account TermsPrivacy PolicyCookie PolicyData Retention RulesJurisdiction Conditions
jeetexch360 Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have a question about how our terms apply to your account, or if you want to raise a formal dispute, our legal support team is reachable through the channels below.

Legal Email Send formal legal queries, data access requests or dispute notices directly to our legal team by email. We aim to respond within 24 hours on working days, and you will receive a reference number for tracking.
Live Chat Support Our chat agents can direct your query to the correct legal or compliance desk. Available around the clock, live chat is the fastest way to log a concern and get it routed to the right team without delay.
Written Notice For formal complaints, account closure requests or data deletion notices, submit a written request through your account dashboard under Settings. We confirm receipt and track every request to resolution within our stated timelines.
HOW WE HANDLE THIS

Data Handling, Security and Account Rights

We take a structured approach to every aspect of legal compliance — from the moment your account is created to how we store, process and eventually delete your data.

Data Collection Scope

We collect only the data necessary to operate your account: identity verification documents, contact details and transaction records from UPI, Paytm or PhonePe. No surplus data is collected or sold to third parties.

Cookie Policy

Our site uses functional, analytical and preference cookies. You may decline non-essential cookies via the cookie banner on your first visit, and update your preferences at any time through your browser or account settings panel.

Account Security Practices

All account credentials are encrypted at rest and in transit. We apply two-factor verification for login and withdrawal requests, and flag unusual activity for manual review by our security team before any fund movement is processed.

Data Retention Period

Account and transaction records are kept for the period required by applicable law in your jurisdiction. Once the retention period expires, data is deleted or anonymised automatically — we do not hold data longer than legally necessary.

Your Right to Access

You may request a copy of the personal data we hold on your account at any time. Submit your request through the account dashboard or by email; we will provide a structured data export within the timeframe prescribed by applicable law.

Requesting Changes or Deletion

To correct inaccurate data or request deletion of your account records, contact our legal team in writing. We verify your identity before processing any change and confirm completion in writing once the action is carried out.

Common Legal Questions About Your Account

The questions below address the legal concerns we hear most often — from how our terms apply in India to how you can exercise your data rights. If your question is not listed here, our legal support team is reachable via email or live chat.

The law that applies to your account depends on the jurisdiction where you access the platform. Access is available only where local law permits, and the governing legal framework is set out in the full terms and conditions document available in your account portal.

Log in to your account, go to Settings, and select Data Request. Alternatively, email our legal team with your registered account details. We will provide a structured data export within the timeframe set by applicable law in your region.

Yes. Submit a written deletion request via email or through your account dashboard. We verify your identity first, then action the request. Some data may be retained for the minimum period required by law before permanent deletion.

All payment records, including UPI deposit references and PhonePe withdrawal confirmations, are encrypted and stored on secure servers. You can view your own transaction history at any time from the Wallet section of your account.

We use functional cookies (essential for the platform to work), analytical cookies (to understand how the site is used) and preference cookies. You can accept or reject non-essential cookies at first visit and update choices in your browser settings at any time.

Send a written dispute notice to our legal email address with your account ID, the nature of the dispute and any supporting documents. We acknowledge all formal disputes within 24 hours and work toward resolution within seven working days.

Yes. When we update our terms due to regulatory changes, we send a notification to the email address registered on your account at least seven days before the new terms take effect. Continuing to use the platform after that date indicates acceptance.